Terms & Conditions

1. Introduction

Welcome to RINETA MUJI COUTURE. These Terms & Conditions govern your use of our website www.rinetamujicouture.com and the purchase of our products.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Business Information

Business Name: RINETA MUJI COUTURE

Legal Status: Sole Trader

Country of Operation: Kosovo

Contact Email: Rinetaamuji@gmail.com

3. Eligibility

You must be at least 18 years old to place an order on this website. By ordering, you confirm that you meet this requirement.

4. Products & Services

We specialize in luxury formal dresses, evening gowns, bridal and custom-made designs.

Product images are for presentation purposes only

All custom-made and adjusted items are created according to client specifications

5. Orders & Payments

All prices are listed in EUR (€)

Payments are accepted via Debit or Credit Card

Orders are confirmed only after successful payment

We reserve the right to refuse or cancel orders due to pricing errors, availability issues, or suspected fraud

6. Custom-Made & Adjustments Policy

We offer custom-made dresses and size adjustments

Custom-made, adjusted, or altered items are NOT refundable

Adjustments may be offered at our discretion if technically possible

7. Shipping & Delivery

We ship worldwide

Delivery timeframes depend on the request and dress type

Customers will be notified individually regarding estimated delivery times

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer

8. Returns & Refunds

All sold items are non-refundable

No refunds are provided for custom-made, adjusted, or standard products

Please review all product details carefully before placing an order

9. Intellectual Property

All content on this website, including images, designs, logos, text, and branding, is the exclusive property of RINETA MUJI COUTURE. Unauthorized use, copying, or distribution is strictly prohibited.

10. User Conduct

Users agree not to:

Provide false or misleading information

Attempt unauthorized access to the website

Misuse content, images, or designs

Engage in activities that may damage our brand or platform

11. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services, to the fullest extent permitted by law.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Kosovo.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be effective immediately upon posting on the website.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at:

📧 Rinetaamuji@gmail.com

Terms & Conditions